Over 50 years of combined experience in Real Estate, Estates & Business law
Personal information means information about an identifiable individual, but does not include the name, title or business address or telephone number of an employee of an organization. As of January 1, 2004, all Canadian organizations engaged in commercial activities, including Wilsons, must comply with the Personal Information Protection and Electronic Documents Act, as amended (“PIPEDA“).
Collecting Personal Information
In connection with providing legal services, Wilsons often collects and uses personal information. Generally, we collect your personal information directly from you. Such collection may be done at the start of our relationship or during the course of our representation or retainer. We may obtain information about you from other sources including, for example: from a government agency or registry; from other professionals who serve you, such as your accountant, realtor or mortgage advisor; or other parties or participants in a transaction.
In most cases, if we collect, use, or disclose your personal information, we will obtain your consent. Sometimes we will ask for your consent in writing, but in some cases, we may accept your oral consent. Sometimes your consent may be implied through your conduct with us or the nature of our retainer. Should you withdraw your consent, that may impact on our ability to serve you and to maintain our relationship.
Use of Personal Information
We use your personal information to provide legal advice and services to you, to administer our client (time and billing) databases and to build and to maintain the firm’s knowhow and expertise.
Disclosure of Personal Information
Wilsons does not disclose your personal information to third parties to enable them to market their products and services. Under certain circumstances Wilsons may disclose your personal information. Some examples are:
Updating Your Information
Since we use your personal information to provide legal services to you, it is important that the information be accurate and up-to-date. If during the course of the retainer, any of your information changes, please inform us so that we can make any necessary changes. We may also periodically inquire of you whether your personal information is accurate and up-to-date.
Securing Personal Information
Wilsons takes precautions to ensure that your personal information is kept safe from loss, unauthorized access, modification or disclosure. Among the steps taken to protect your personal information are:
You should be aware that e-mail, as an internet-based form of communication, is not a secure medium, and you should be aware of this when contacting us to send personal or confidential information.
Accessing Personal Information
You may ask for access to personal information we hold about you.
Detailed requests which require archive or other retrieval costs may be subject to our normal professional and disbursement fees.
Your rights to access your personal information are not absolute, in that there are a number of situations where we may deny access. If we deny your request for access to, or refuse a request to correct personal information, we will provide a reason or reasons for doing so.
Wilsons does not enable cookies nor does Wilsons use any electronic means to automatically collect personal information from you or your computer; however, web servers and software providers used by Wilsons will automatically collect IP addresses and we may view our web server IP log from time to time to prevent fraudulent acts and possible network attacks.
Requests for Access
If you have any questions, or wish to access your personal information, please contact the lawyer with whom you normally deal or write to our Privacy Contact at:
Wilsons, The Law Practice
448 Big Bay Point Road, Barrie ON L4N 3Z4
If you are not satisfied with our response, the Privacy Commissioner of Canada can be reached at
Office of the Privacy Commissioner of Canada
30, Victoria Street
K1A 1H3 1-800-282-1376